SKU:10511800491
Winning on Purpose
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Description
Winning on PurposeAuthor: Fred Reichheld ISBN: 9781647821784 Publisher: Harvard Business Review Press Year first published: 15 Mar 2022 Pages: 256 Format: Hardback Great leaders embrace a higher purpose to win. The NetPromoter System shines as their guiding star. Fewmanagement ideas have spread so far and wide as the Net Promoter System (NPS). Since its conception almost two decades ago by customer loyalty guru FredReichheld, thousands of companies around the world
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